Privacy Policy

Introduction
Stereotaxis, Inc. values your privacy and acknowledges the responsibility that comes with ensuring your personal information is collected properly and protected.  This Privacy Statement (“Statement”) explains how we collect, use, share and protect information in our business operations, including through the following websites:  www.stereotaxis.com, www.roboticarrhythmiacare.com, www.roboticheartcare.com, and www.roboticep.com.

These sites are protected by reCAPTCHA, and the Google Privacy Policy and Terms of Services apply to any information collected through these sites.

 

Scope
This Statement applies to the personal information of potential or actual consumers, consultants, employees, agents, vendors, and business affiliates (“Users”) collected or used by Stereotaxis, Inc., its affiliates or subsidiaries (collectively, “Stereotaxis”, “we”, “our”, “us”). This Statement applies to all the personal information Stereotaxis collects when Users interact with us, such as when visiting our websites, using or purchasing our products or services, contacting customer support (including our virtual support center), and when interacting with us as a business customer, supplier or business partner (collectively, the “Services”).

This includes, without limitation, online and offline collections of personal information. However, at times Stereotaxis collects data with special requirements (for example, health information) which may require a different privacy notice. Whenever that is the case, Stereotaxis will make it clear that the privacy notice concerned is different from this Statement.

By using any of the above-mentioned websites, you agree to the terms of the most recent version of this Statement.

For those who reside in California, please see our Privacy Notice for California Residents for additional information regarding our practices.

 

Personal Information

Stereotaxis may collect different kinds of personal information that can be used to specifically identify you.  This information may include:

  • Contact information, such as name, address, email, telephone number, fax number, organization name and/or job title or position;
  • Unique identifiers and preference information such as username, password, marketing preferences, internet protocol (IP) address, browser type, operating system, computer or mobile device;
  • Resume or CV, including work history, professional qualifications, publications, awards, references, completed training and signature;
  • Passport information for travel bookings or identification purposes, social security number (where required by law), bank account details, (emergency) contact persons, and family information (where applicable and in accordance with local law);
  • Creditworthiness, VAT number, product, purchase information history, and request documentation;
  • Pictures, video and audio recordings where you have provided your permission or as permitted by law consistent with Stereotaxis’ purchased services;
  • Sensitive personal information, such as health information or reports of an individual end-customer (e.g., concerning product support during case procedures, claims and investigations, patient pre- and post-operative outcomes for research and statistical purposes or criminal records for due diligence procedures in accordance with applicable law).

 

Information Collection 

Stereotaxis may collect or obtain personal data from the following sources:

  • From you directly;
  • From the products or services we provide to you or your purchasing entity as a customer;
  • Interactions with our websites;
  • Service and business providers that assist us with the operation, maintenance, and improvement of our sites, products, and services;
  • Health care providers;
  • Research partners;
  • Social media; and
  • Third-party sites and applications.

We may ask you to provide personal information for purposes including, but not limited to, the following:

  • Buying or using Stereotaxis products and services;
  • Activating or registering products and services or enhancing functionality;
  • Receiving information about Stereotaxis products and services, including to the extent permitted by law, information about clinical trials and educational and marketing communications about products and services;
  • Participating in Stereotaxis online communities, including our social media channels/pages;
  • Storing your preferences for future interactions and communications from Stereotaxis;
  • Developing products and services, creating campaigns that are designed around you, and optimizing customer services and continuously improve our websites;
  • Improving products and services, and allowing Stereotaxis to keep you informed of, or involve you in the testing of, new products and services;
  • Resolving consumer and/or product and services issues;
  • For U.S. healthcare providers, to link your name, National Provider Identifier (NPI), state license number, and/or your IP address to web pages you visit, for compliance, marketing, and sales activities;
  • Registering visitors of Stereotaxis facilities or Stereotaxis organized events and conferences;
  • Contract or tender management;
  • Receiving personalized messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the Stereotaxis websites/social media/blogs;
  • Administering any future or current employment or consulting relationship with you and Stereotaxis;
  • Enforcing this Privacy Statement and other rules regarding website and service use;
  • Protecting our rights or property; or
  • Complying with a law, regulation, court order, or other legal process.

In some places on this website, you have the opportunity to send personal information, to elect to receive particular information, or to participate in an activity (e.g. completion of registration forms, surveys, or e-mails).

Stereotaxis maintains physical, technical, and administrative safeguards to protect your personal information and only allows disclosures as permitted by law to assist in providing products or services. We may also collect product and service information and provide these statistics to others in an aggregate form where the information has been de-identified.

FOR ADDITIONAL INFORMATION ABOUT OUR USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES, PLEASE SEE OUR COOKIE POLICY.

Stereotaxis will retain and use the personal information collected for the above-mentioned processes and processing purposes in accordance with legal obligations.

 

Legal Bases

Stereotaxis’ legal basis for collecting and retaining personal data depends on the processing purposes and the jurisdictional legal requirements. Where the personal information collected involved is of EU citizens, in general, we use the following basis:

  • Consent to use the personal information, e.g. where this involves (digital) direct marketing activities and where we would like to use a photo, video or audio recording with identifiable individuals for external publishing;
  • Establishment or performance of a contract, e.g., where we enter into a contract with a party and we collect contact information and signatures;
  • Compliance with a legal obligation, e.g., where we need to disclose consumer details for compliance with (local or industry) laws such as the Physician Payments Sunshine Act or for compliance with the Medical Device Regulation;
  • Legitimate interests of Stereotaxis, e.g., where Stereotaxis collects contact information and preferences to create an optimal user experience for its customers;
  • Public interest or for the exercise of public authority in strictly limited cases, e.g., where we would be required to cooperate with the police or other government bodies in case of illegal conduct;
  • For the establishment, exercise or defense of legal claims, e.g., for court cases;
  • For scientific or research purposes, e.g., for clinical research studies with sufficient safeguards safeguarding confidentiality;
  • For preventative and occupational medicine and medical diagnosis pursuant to a contract with healthcare professionals under a legal obligation of confidentiality;
  • For public interest in the public health to ensure high standards of quality and safety of healthcare and products; and
  • Where the individual chooses to disclose the personal information publicly by its own initiative.

If you choose not to provide the personal information we reasonably require, it may hinder Stereotaxis’ ability to provide the information or services you have requested.

 

Cross-Border Transfers

To the extent personal information is transferred out of the country where the owner of that personal information lives, such as to affiliates or business partners in other countries, including Stereotaxis’ headquarters in the United States, different standards may apply to how your data is used and protected in those countries. Stereotaxis has appropriate safeguards in place in accordance with applicable legal requirements to ensure that data is adequately protected irrespective of the country. This includes obtaining written assurances from any third party given access to your data, so as to require them to adopt standards that ensure an equivalent level of protection for data as that adopted by Stereotaxis and standardized contractual measures (based on the European Commission Model Clauses) for internal data transfers to Stereotaxis affiliates in third countries that are deemed to provide an inadequate level of data protection.

 

Privacy Statement for Children

The privacy of children is of the utmost importance to us.  Stereotaxis will not intentionally collect personal information from anyone we know to be under the age of 16 without the prior, verifiable consent from his or her legal representative.  If you are under the age of 16, please refrain from using Stereotaxis’ sites or applications.  To the extent Stereotaxis becomes aware that data has been collected of a minor under this Statement, such information shall be expunged from Stereotaxis’ systems.  If you think we have collected personal information from a child under the age of 16, please contact us.

 

Retention of Information

Stereotaxis will retain your personal information for as long as reasonably necessary to comply with legal obligations or for no longer as required for legitimate business purposes consistent with its document retention schedules if applicable.  As such, we may retain your information as necessary to comply with its legal, regulatory and/or ethical obligations, to resolve disputes, exercise our rights, conduct internal research, maintain records, or enforce and comply with our agreements.

 

Disclosure of Information

Stereotaxis will not share your personal information collected with unrelated third-parties without your permission, except as otherwise provided in this Privacy Statement.  Stereotaxis does not sell your information to third-parties.

In the usual course of business, Stereotaxis may share some personal information with companies that we hire to perform services or functions on our behalf.  For example, we use third-parties for hosting of our websites, which are responsible for processing your information.  We may also use vendors or suppliers to ship products that you order.  In these situations, vendors and third-parties may have limited access to your information; however, we will not authorize them to keep, disclose, or use your information with others except for the purpose of providing our contracted or requested services.  Such companies are also legally bound by contracts and other mechanisms to only use your information as directed by Stereotaxis and to keep your information private in accordance with the law.

Stereotaxis may also disclose your information to the extent required or provided by law in a designated jurisdiction, or to protect its legal rights or property.

 

Security
Stereotaxis maintains physical, technical and administrative controls to protect your personal information from unauthorized access, use and disclosure. Stereotaxis evaluates these safeguards on an ongoing basis to help minimize risks from new security threats as they become known.

 

Rights
You may request details on the personal information that we hold about you. If you believe that any personal information we are holding about you is incorrect or incomplete, please contact us as soon as possible, at the address below. We will promptly correct any personal information found to be incorrect.

You may always choose to object to the collection or use of your personal information or to have your information erased. If you would like a copy of the information held about you for your own use or to transfer to another party or if you wish to exercise any other right, please contact us at privacyofficer@stereotaxis.com.

IF YOU ARE A CALIFORNIA RESIDENT, PLEASE SEE OUR PRIVACY NOTICE FOR CALIFORNIA RESIDENTS FOR ADDITIONAL INFORMATION REGARDING YOUR RIGHTS AND CHOICES.

 

Updates to Privacy Statement

This Statement may be amended at any time. If material changes are made in how personal information is collected, used, disclosed or otherwise processed, this Statement will be updated and notices will be provided as a banner at the top of our website. Any material changes to this Statement will be effective at the time of our posting of the notice of the update.

 

Contact

If you have any questions, concerns or comments about this Statement, please contact us. Stereotaxis will use reasonable efforts to respond to you as soon as possible.

Send mail to:
Stereotaxis, Inc.
Attn.: Privacy Officer
710 North Tucker Boulevard, Suite 110
St. Louis, MO 63101

Send email to:
privacyofficer@stereotaxis.com

EU Data Protection Officer: privacyofficer@stereotaxis.com

If you are a resident of a European Union member and are unhappy with the way that we have handled your information or any inquiry regarding your information, you have the right to complain to the EU Data Protection Authority (“DPA”) in your jurisdiction.

Terms of Use for www.stereotaxis.com, www.roboticep.com, and www.roboticheartcare.com

 

These terms are updated as of November 14, 2018. Welcome to www.stereotaxis.com, www.roboticep.com, and www.roboticheartcare.com, the websites (“Sites”) of Stereotaxis, Inc (“Stereotaxis, Company, or Us/We”). Please carefully review these Terms of Use (“Terms”). By accessing or using these Sites, you, personally and on behalf of the legal entity of which you are a representative, agent, or employee when acting in such a capacity, agree to these Terms. THESE TERMS OF USE ARE SUBJECT TO CHANGE WITHOUT NOTICE. YOUR CONTINUED ACCESS AND USE OF THIS WEBSITE AFTER CHANGES TO THE PROVISIONS ARE POSTED CONSTITUTES YOUR ACCEPTANCE OF SUCH PROVISIONS AS AMENDED. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT ACCESS, VISIT NOR MAKE ANY USE OF THIS WEBSITE OR THE INFORMATION OR MATERIALS INCLUDED. We recommend that you read these Terms each time you visit our Site.

Scope

These Terms govern your access to and use of the website. Certain sections or pages of the website contain separate and/or additional terms and conditions, such as BioFire’s Privacy Policy and Terms and Conditions of Sale. Those separate terms and conditions are in addition to the present Terms of Use. By accessing and using this website, you accept and agree to the Terms of Use. If you do not agree to these Terms of Use, please do not use this website.

We control and operate this Site from the United States of America. This Site contains information regarding Stereotaxis products and services available for sale or distribution within the United States. If you are a non-U.S. resident, you may access this Site solely at your own risk and are responsible for compliance with local laws and regulations, if applicable. Any references to products or services on the Site do not imply that Stereotaxis offers these products or services in your country.

Users

Visitors to the Site may use the public areas of the Site for informational purposes and are subject to these Terms. In addition, certain areas of this Site may contain information intended only for medical professionals. Accordingly, we reserve the right to limit access to certain areas of the Site to medical professionals who register and meet the qualifications imposed by us. We reserve the right to discontinue access to any restricted area of the Site at any time, without notice to you, for any reason. If you are or become a registered user, you are responsible for maintaining the confidentiality of your User ID and password. If you become aware of unauthorized use of your User ID and password, you agree to immediately notify us. The personal information provided by you is subject to our Privacy Policy, above.

Limitations on Use of Site

You are prohibited from posting on or transmitting through the website any unlawful, indecent, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane materials, or materials liable to incite racial hatred or in breach of confidence, in breach of privacy or for which you have not obtained all necessary licenses and/or approvals, or any material that could constitute or encourage conduct that would or may be considered a criminal offence, give rise to civil liability, or otherwise violate any law or regulation of, or infringe the rights of any third party under your respective laws. Stereotaxis will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting or transmitting any such information or materials.

Modifications to Site

Stereotaxis reserves the right to modify or discontinue the Site (or any portion of the Site), temporarily or permanently, with or without notice to you, and is not obligated to support or update the Site. We will not be liable to you or any third party in the event that we exercise our right to modify or discontinue the Site (or any portion of the Site). Unless explicitly stated otherwise, any new features that augment or enhance the current Site are subject to these Terms.

No Medical Advice

The information on this Site is provided for informational purposes only and is not intended or recommended as a substitute for professional medical advice. Always seek the advice of your physician or other qualified health care provider regarding any medical condition or treatment.

We may also include certain information, reference guides and databases intended for use by licensed medical professionals. These tools are not intended to give professional medical advice. Physicians and other health care providers should always exercise their own clinical judgment for any given situation.

Privacy Policy; Cookies

Please review our privacy policy, above.

User Feedback

We are pleased to hear from visitors and welcome your comments regarding the Site. Please be advised, however, that Stereotaxis and its employees do not accept or consider unsolicited ideas, including ideas for new products or technologies, processes, materials, marketing plans, or new product names. Please do not send your unsolicited ideas or any original materials to us. If, despite this request, you still send your ideas and materials, please understand that by submitting the information through this Site, you assign Stereotaxis, free of charge, all worldwide rights, title and interest in all copyrights and other intellectual property rights in the information or materials you submit. We will be entitled to use any information and materials you submit through this Site for any purpose whatsoever without restriction and without compensating you in any way.

Resume Submission

We allow online submission of resumes in response to job postings on the Site. Your personal information is subject to our Privacy Policy. You agree not to post any false or inaccurate biographical information. Recruiters representing candidates may not send candidates’ resumes in response to job postings on the Site. There is a risk that your resume may be lost or intercepted by a third party if you submit it to Stereotaxis through the Site. We cannot be held responsible for any loss arising from the transmission or use of resumes obtained through the Site. In addition, we may contract with a third party service provider to host the resume submission page.

Links

The Site may provide links to web sites operated by third parties. Please refer to the separate terms of use, privacy policies, and other rules posted on these linked sites before you use them. Third party links are provided merely as a convenience to you, and the inclusion of any link does not imply affiliation or endorsement by Stereotaxis. We do not review, monitor or check the accuracy of content published on third party sites, and are not responsible for the availability of, and content provided on, third party sites.

You may link or hyper-link to the home page of the Site from your website, subject to the following:

  • You must use a text link clearly marked “Stereotaxis, Inc. – Website”;
  • You must point your link to our home pages (www.stereotaxis.com, www.roboticep.com, or www.roboticarrhythmiacare.com) and not to other pages within the website; and
  • You must not use “framing”, so your link should not create a browser or border environment around our website content

The appearance, position or context of your link must not misrepresent your relationship with Stereotaxis or cause any harm or damage to our reputation. We reserve the right to alter these guidelines or to withdraw consent to any individual link at any time.

Disclaimer

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, PRODUCTS, AND SERVICES PROVIDED ON THE SITE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. STEREOTAXIS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND SECURITY AND ACCURACY, AS WELL AS ALL WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. STEREOTAXIS MAKES NO WARRANTY THAT: (A) THE SITE WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY SERVICES OFFERED THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.

ANY CONTENT, MATERIALS, OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK. STEREOTAXIS WILL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, OR INFORMATION.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM STEREOTAXIS OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Limitation of Liability

IN NO EVENT WILL STEREOTAXIS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE OR ANY SERVICES PROVIDED THROUGH THE SITE, EVEN IF WE ARE ADVISED THAT SUCH DAMAGES WERE LIKELY OR POSSIBLE. THIS LIMITATION ON LIABILITY APPLIES TO, BUT IS NOT LIMITED TO, THE TRANSMISSION OF ANY DISABLING DEVICE OR VIRUSES WHICH MAY INFECT YOUR EQUIPMENT, FAILURE OR MECHANICAL OR ELECTRONIC EQUIPMENT OR COMMUNICATION LINES, TELEPHONE OR OTHER INTERCONNECT PROBLEMS (E.G., YOU CANNOT ACCESS YOUR INTERNET SERVICE PROVIDER), UNAUTHORIZED ACCESS, THEFT, BODILY INJURY, PROPERTY DAMAGE, OPERATOR ERRORS, STRIKES OR OTHER LABOR PROBLEMS OR ANY FORCE MAJEURE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnity

You agree to indemnify, defend and hold Stereotaxis, its subsidiaries, affiliates, shareholders, directors, officers, employees and agents, harmless from any claim, demand, liability, expense, or loss, including reasonable attorneys’ fees, made by any third party due to or arising out of, or in any way connected with your use of or access to the Site or your violation of these Terms.

Export Control

The United States, European Union and any applicable national export control laws prohibit the export of certain technical data and software to certain territories. No content from this Site may be downloaded or otherwise exported in violation of these laws.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Missouri, United States of America. Any legal action concerning these Terms or the Site must be brought within one (1) year after the claim or cause of action arises and must be brought in any court of competent jurisdiction in Missouri.

General

Our failure to insist upon or enforce performance of any provision of these Terms will not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice will act to modify any provision herein. We may assign its rights and duties under these Terms to any party at any time without notice to you. You may not assign your rights or obligations under these Terms. In the event any of the provisions herein are held unenforceable, the remaining provisions remain in full force and effect and the unenforceable provision is to be replaced by an enforceable provision coming as closes to the intention of the unenforceable provision.

These Terms and our Privacy Policy, any rules, policies, or procedures that may be posted from time to time on the Site, and any modifications to the foregoing, constitute the entire agreement between the parties with regard to the subject matter hereof and supersede all prior understandings and agreements.

Trademarks

Stereotaxis, Stereotaxis, Inc., the Stereotaxis logo, and product names are registered trademarks of Stereotaxis in the United States and/or other countries. All other trademarks, trade names and the like that appear on the Web Site are the property of their respective owners. You may not use any of these trademarks, trade dress, or trade names without express permission.

Contact Information

If you have any questions regarding these Terms or the Site, please contact us at privacyofficer@stereotaxis.com.

Copyright © 1990-2021 by Stereotaxis, Inc. All rights reserved. This information is subject to change without notice. No part of this site may be reproduced without our express written permission.

Medical Advice Disclaimer

The information on this site describes the products and services Stereotaxis offers. The information is not offered as medical advice and should not be considered medical advice. Nothing contained on this site is intended to be used for medical diagnosis or treatment. Always seek the advice of a physician or other qualified medical professional regarding any medical condition or treatment. If you are a patient with questions about medical procedures involving Stereotaxis systems, contact a qualified physician.

The information on this site is not intended to provide training on the use of Stereotaxis products or services. If you are a physician with questions about the use of Stereotaxis systems, contact Stereotaxis for further information on product training. Surgeons or others who intend to use Stereotaxis systems shall do so only after completing all required medical training and certification, relevant training mandated in the professional guidelines of their own hospital or employer, and product-specific training offered by Stereotaxis.

Ethics and Commitment

Stereotaxis was founded to positively impact the lives of patients by offering them less invasive treatment alternatives and improved outcomes while enabling physicians to overcome significant clinical challenges. These substantial responsibilities define who we are as individuals and as a company – responsibilities to each other, our patients, our customers, our shareholders, and our vendors. Therefore, we are dedicated to maintaining a strong culture of corporate ethics and citizenship and place a priority on establishing trust with our stakeholders in all business activities.

Stereotaxis is committed to putting our patients and customers first by providing solutions to significant unmet medical needs. By focusing on our patient care and the needs of physicians, we will produce a solid return for our shareholders, create meaningful work for ourselves and provide lasting value for society. It is this focus that will make Stereotaxis a desirable medical technology provider, investment opportunity and employer.

Stereotaxis Code of Conduct Download Icon  Stereotaxis Code of Conduct Handbook (PDF, 925 KB, 35 pages)

Conflict Minerals Disclosure and Report for 2023

Stereotaxis has established policies, procedures, and practices which are consistent with the provisions of the Advanced Medical Technology Association (AdvaMed) Code of Ethics.